Gridwall and Slatwall Fixtures Online!
Gridwall, Slatwall
Displays Online!
Store Fixtures at Wholesale
Store Fixtures
at Wholesale!
Wholesale Garment Racks & Displays Online Garment Racks Shipped Fast
Garment Racks
Shipped Fast!
No Minimum Fixtures Order
No Minimum
Fixtures Order!
HooksAndRacks.com Home Home Store Fixtures & Displays Search Store Fixtures & Displays Search View Cart View Basket
& Checkout
Rolling Racks
Floor Racks
Arm Racks
Belt & Tie Racks
Shoe Racks
Clothes Hangers
Mannequins
Body Forms
Slatwall Accessories
Slatwall Fixtures
Gridwall Displays
Slatgrid Panels
Display Tables
Wall Fixtures
Display Shelves
Acrylic Displays
Wire Displays
Fixture Specials
Policies
Customer Service

Customer Service

Product Questions Product Questions

The shipping charge and total delivered price for any order can be viewed by adding the items to your shopping basket using the

button located next to each item, and completing the first step of the checkout process using the
View Cart View Basket
& Checkout
link located at the top of each page.

For general questions concerning our displays, please contact us via email at:
service@hooksandracks.com


Online Catalog Online Catalog and Resources

Our complete product catalog, including product information and pricing can be viewed online. We do not offer a printed catalog.

Additional Display Resource Articles:
garment racks Gridwall Displays Weather Stormy Retail Environments

Our Website Our Website

All information submitted to our website is encrypted and secure.
If you are receiving an error message when viewing our website, or having trouble with your shopping cart, click here to return to the HooksAndRacks.com home page.


Billing Billing

Charges for your order will appear as "Store Fixtures Supply" on your credit card statement. For general questions concerning billing, or to request a duplicate sales receipt, please contact us via email at:
service@hooksandracks.com


Tracking Tracking

Please allow up to 10 business days for delivery of your order. To request tracking information for orders that have not been received within that time, please contact us via email at:
tracking@hooksandracks.com
Please include:
  • Your Order Number
  • Your Order Date

Missing Shipments Missing/Incorrect Shipments

Most shipments contain multiple packages which are often seperated in transit and arrive over a period of several days. If you have not received your complete order within 10 business days, or you believe you have received an incorrect item, please contact us via email at:
service@hooksandracks.com
Please include:
  • Your Order Number
  • Missing/Incorrect Item Number and Quantity

Returns & Cancellations Returns and Cancellations

A 15% order cancellation processing fee will be charged to all unshipped cancelled orders.

Product returns are accepted within 10 days of merchandise receipt with an approved returned merchandise authorization number. All returned products must be in original and unused condition, with all packaging and will be subject to a 35% re-stocking fee. Shipping and freight charges will not be refunded. Return freight charges are paid by the customer. All returns must meet these terms for authorization without exception.

To request a return merchandise authorization number email us at:
returns@hooksandracks.com
Please include:
  • Your Order number
  • Date merchandise was received
  • Return Item numbers and quantities
  • Reason for return

Damage Damaged Merchandise

We make every effort to ensure your products arrive without damage. Thoroughly inspect all packages for damage in the presence of the delivery personnel prior to acceptance.
If merchandise appears to be damaged in any way, or you suspect hidden damage, do not accept delivery.

If your shipment is partially damaged, note your delivery receipt, refuse the damaged portion of your shipment and email us at:
damage@hooksandracks.com
Please include:
  • Your Order number
  • Date merchandise was received
  • Damaged Item numbers and quantities
  • Description of the damage
Claims for damaged merchandise which has been received must be filed with the appropriate carrier.


FAQ Frequently Asked Questions

For answers to our most frequently asked questions, please
click here to visit our FAQ page.


Other Inquiries Other Inquiries

For all other inquiries, please contact us via email at:
service@hooksandracks.com





We accept:
Home | Floor Garment Racks | Rolling Racks | Arm Racks | Clothes Hangers | Mannequins | Headless Mannequins | Ethnic Mannequins | Body Forms | Hanging Body Forms | Freestanding Body Forms | Slatwall Accessories | Slatwall Hooks | Slatwall Brackets | Slatwall Faceouts | Slatwall Hangrails | Slatwall Hat Displays | Slatwall Inserts | Slatwall Fixtures | Gridwall Displays | Gridwall Panels | Gridwall Legs & Bases | Gridwall Hardware | Gridwall Hooks | Gridwall Brackets | Gridwall Waterfalls & Faceouts | Gridwall Hat Displays | Gridwall Hangrails | Gridwall Floor Displays | Slatgrid Panels | Display Tables | Duron Shelves | Wire Displays | Policies | Customer Service | Store Displays Links

www.hooksandracks.com